Founded in 2005, with a team of highly qualified professionals, Dixit offers its clients integrated translation, interpreting and proofreading services. It has grown thanks to the high quality and speed of its services, and a highly efficient working methodology.
The Quality Management System adopted by Dixit aims to enhance our services, evolving through continuous improvement and constant development, with the ultimate goal of offering our clients a service and product of differentiated quality in all aspects and total satisfaction of the expectations of our clients and interested parties.
To achieve this, Dixit undertakes the following commitments:
- Striving for the full satisfaction of our clients and interested parties.
- Maintenance of the necessary communication channels with clients and interested parties for the detection of their current and future needs, in order to ensure their satisfaction regarding the fulfilment of commitments, requirements and expectations.
- Training and awareness-raising for all those involved in our processes, with the aim of improving them and promoting collaborative quality management.
- Compliance with legislation regarding the undertaking of our services and with other requirements agreed upon with our clients.
- Compliance with the requirements and ongoing improvement of the effectiveness of the Quality Management System using systems for assessing and controlling the services provided to our clients and the quality objectives.
- Recruitment of translation and interpreting professionals with a high level of qualification and specialisation, as well as involvement in the company’s vision.
- Selection of suppliers and subcontractors based on quality criteria.
- Commitment to providing information to interested parties and identifying their needs and expectations.
All members of the Dixit team will work towards achieving the objectives set—always complying with the client’s requirements and that indicated in this policy.